Zircon CRM / Collaboration
Runs in the browser · HU / EN / DEAn internal newsfeed for team news, instead of e-mail chains
In the Zircon CRM internal newsfeed, staff share news with photos and documents, with the whole company or only with selected departments. Colleagues like and comment, and an important post stays pinned at the top. Customers never see it.
Drag-and-drop files and photosVisibility by departmentPinned posts
In short
What is the internal newsfeed in Zircon CRM for?
An internal newsfeed is a team's own news wall, much like a social network but private. In Zircon CRM any staff member can post text, photos and files, to the whole company or to chosen departments. Colleagues like and comment, the people concerned are notified, and important posts can be pinned. It is made for companies where small news needs neither a meeting nor an e-mail.
Sound familiar?
Small news either gets lost or floods everyone.
If these ring true, your team news is still travelling on the wrong channel.
- 01
Thanks, to everyone
Someone sends the photos from the end-of-year party as a group e-mail. For the rest of the day, "thanks, great" replies go to everyone.
- 02
The old price list lives on
The new price list PDF went into a chat group that the field staff are not in. They keep quoting from the old one.
- 03
Important news, scrolled away
The change to the parking rules was mentioned in the middle of a long conversation. A week later nobody can find it.
What it does
What the Zircon CRM internal newsfeed can do.
The newsfeed opens from an icon in the top bar as a panel over the current page, so when you close it you carry on where you were.
Posts with files and photos
Write your text, add files with the button or by dragging them in, and see what will be uploaded before you post. Photos form a gallery with a full-screen viewer, and other files appear as download links.
Visibility by department
By default everyone sees a post. Choose one or more departments and only their members do, with an icon on the post showing who it is for.
Likes and comments
Posts and comments can both be liked, and the list of people who liked something opens with one click. Comments are posted with Enter, and you can remove your own.
Pinned posts
An important post stays highlighted at the top until it is unpinned. The author and administrators can pin and delete.
In-app notifications
Everyone who can see a new post is notified. The author hears about every like and comment, and clicking a notification opens the newsfeed at that post.
How it works
From writing a post to pinning it.
- 01
Open it and write
Click the icon in the top bar, type the news and drag in the files you want to attach.
- 02
Choose the audience
Keep all departments, or select who the post is for.
- 03
Post it
The post appears at once, below any pinned posts. Everyone who can see it gets a notification.
- 04
Pin it if it matters
If the news stays relevant for weeks, pin it, and it remains at the top until you unpin it.
Works with
The newsfeed builds on your team data and notifications.
- Staff and teamsdepartments decide who sees a restricted post, and names and photos come from staff profiles.
- Announcementsfor official one-way notices to staff and customers; the newsfeed is the informal, two-way channel.
- E-mail templates and notificationsthe in-app notification centre and real-time delivery.
- System settingswhere you set how many files, and which file types, a post may carry.
Honestly
Good to know before you start.
The newsfeed does not send e-mails; every notification appears inside the app. Instant notifications need a Pusher.com account, and browser desktop notifications need HTTPS.
If you select several departments, only people who belong to every selected department see the post. Administrators see all posts.
Deleting a post also deletes its likes, comments and attached files.
Accounts the system marks as not being staff members do not see the newsfeed and are not notified of new posts.
Before you write
Fair questions. Straight answers.
- 01
Can customers see the internal newsfeed?
No. The Zircon CRM newsfeed is for staff only and does not appear in the customer portal. If a piece of news is meant for customers too, use announcements.
- 02
Does the team get an e-mail about a new post in Zircon CRM?
No, the newsfeed only notifies inside the app, under the bell icon. With a Pusher.com account configured, notifications appear instantly and can also be shown as browser desktop notifications.
- 03
How do I show a post to one department only in Zircon CRM?
Before posting, choose the department in the department selector. If you pick several, only people in all of them see the post, so for two separate teams it is better to write two separate posts.
- 04
Which files can be attached to a newsfeed post in Zircon CRM?
Any file type on the system's allowed file types list, up to the number per post set in the settings. Photos are shown as a gallery, while documents, spreadsheets and PDFs appear as download links.
Let's talk.
The first call costs nothing
A human replies — not a bot
Think of last week's three most important internal updates and bring along where each one appeared. In the demo we post the same news to the newsfeed, restricted by department and pinned.
- hello@zircon.hu
- Phone
- +36 30 487 7979
- Hours
- Weekdays 9–17
- Support
- support@zircon.hu (existing clients)